Concierge
THE SKILLS TO MAKE IT HAPPEN










MASTER
Power
Understanding culture
Action planning
Articulating a vision
Governance
Accountability
Running meetings
Sharing ideas
Consulting others
Project leadership








APPRENTICE
Critical thinking
Trust and trustworthiness
Understanding purpose
Energy
Perseverance
Reciprocity
Judgement
Courage









ARTISAN
Collaboration
Creating teams
Leadership styles
Setting direction
Building followers
Creating networks
Empathy
Fundamentals of communication

How people think
Influence
Politics


VIRTUOSO
Innovation


Time management

Being curious

Decision making

Horizon scanning

Negotiation

Creative thinking

Managing teams

Building a business case

Dealing with ambiguity

Evaluation and measurement

Strategic thinking

Understanding complexity

Understanding information

Setting objectives
Strategic planning
The foundations you need to lead from
The skills to become focused in your context
Becoming a more versatile leader
Being the fully-rounded impact leader